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Home >Support >Client FAQ
 

  Client Frequently Asked Questions

 
  When will my listing show up on Realtor.com and other websites?
How can I change the price for my home?
How can I change the broker's commission for my home?
How do I add an open house?
Do you hold earnest money?
What about yard signs?
How do people get in touch with me to see my property?

 
When will my listing show up on Realtor.com and other websites?
  Generally it will take 3-5 days for your listing to show up on Realtor.com and other websites. This applies to any website (Real Estate Brokerage Websites, BergProperties.com, Realtor.com, AOL, etc) That being said your listing will be immediately accessible to REALTORS® through the private MLS database.
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How can I change the price for my home?
  We need all price change requests in writing. Please fax your request to (888)615-0169. The request can be hand written. Please included the date, property address, instructions on the price change and your signature
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How can I change the broker’s commission for my home?
  We need all commission change requests in writing. Please fax your request to (888)615-0169. The request can be hand written. Please included the date, property address, instructions on the commission change and your signature.
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How do I add an open house?
  Email in your open house request or use our request form. Include the date and the time of the open house.
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Do you hold earnest money?
  No. We recommend that you check with your lawyer. Generally they can hold earnest money for you. If they will not hold earnest money, we can recommend a different lawyer or if there is another broker involved in the transaction you may be able to get them to hold it for you.
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How do people get in touch with me to schedule a showing?
  On the MLS under showing instructions it will direct agents to call you directly to set up showings. Websites like Realtor.com, Trulia and others will list our 888-276-9959 phone number. When individuals call that number they can press “1” to "Get more information on a property". At that time they can dial in your MLS# and the call will then be transferred directly to your phone via our automated system.
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